I spoke to someone who kindly listened to my issue and the steps I had taken to diagnose but then informed me that he was a “PC guy” so he had to check with the “Mac guy”.
Restart spooler for mac mac os#
One thing I noticed while reinstalling the printer was that the printer discovery box (where previously I could find the printer on the network and install from there) flashes for just a moment and then jumps right to a screen that prompts me to set up the printer directly within the Mac OS Printers System Preference pane, so that’s new.Īfter none of these fixes worked I reached out to Xerox phone support, and after describing the issue was escalated to level 2 support. Reset the Mac OS printing system and reinstalled the printer Tried different user codes for each print job
No error messages are generated either on the printer or the Mac.Ī few things I tried to fix (on several Macs): When a print job is sent from those apps, the printer will make the noise as if it’s about to print and then…nothing happens. Some apps will print to it, such as TextEdit and Notes, but most others will not (Word, Safari, PDF Expert, etc.). Hello - since upgrading to Catalina on several Macs I’ve had problems printing to a Workcentre 7556.
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